Dominic Schuster Ltd is committed to protecting your personal data and handling it responsibly. This policy explains what information we collect, how we use it, and your rights in relation to it. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

We are Dominic Schuster Ltd, a bespoke mirror and glass manufacturer based in the United Kingdom. If you have any questions about this policy or how we handle your data, please contact us at info@dominic-schuster.com

What Information We Collect

We may collect and hold the following personal information:

• Name and job title
• Business name and address
• Email address and telephone number
• Project details and correspondence
• Payment and invoicing information

We collect this information when you contact us directly, place an order, request a sample, or engage us for a project.

How We Use Your Information

We use your personal data to:

• Respond to enquiries and communicate about your project
• Process orders, surveys and installations
• Issue quotes and invoices
• Maintain records of completed commissions
• Comply with legal and financial obligations

We do not use your data for unsolicited marketing, and we do not sell or share your data with third parties, except where necessary to fulfil a project (for example, a delivery or installation partner) or where required by law.

Legal Basis for Processing

We process your data on the following grounds:

• Contract — where processing is necessary to fulfil an order or commission
• Legitimate interests — to manage client relationships and maintain business records
• Legal obligation — where we are required to retain records for tax or regulatory purposes

How Long We Keep Your Data

We retain client and project records for a period of seven years in line with HMRC requirements. Enquiry data from contacts that do not result in a commission is held for no longer than two years, after which it is securely deleted.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, where there is no legal reason to retain it
• Object to or restrict how we process your data
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@dominic-schuster.com. We will respond within one calendar month.

Cookies

Our website may use cookies to improve your browsing experience. We do not use cookies to track individuals or serve targeted advertising. You can adjust your cookie preferences at any time through your browser settings.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Changes to This Policy

We may update this policy from time to time. Any changes will be published on this page with an updated date. We recommend checking back periodically.

Contact

If you have any concerns about how we handle your data, or wish to make a complaint, please contact us at info@dominic-schuster.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.